Privacy Policy
Last updated: January 2026
1. Introduction
ZenHomeo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenhomeo.com and make purchases from our online store.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through Stripe)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and time spent on our site
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, shipping carriers)
- Legal Requirements: When required by law or to protect our rights
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. Payment information is processed securely through Stripe and is never stored on our servers.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
7. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):
- Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell your personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us at support@zenhomeo.com. We will respond to verifiable requests within 45 days.
11. Virginia, Colorado, Connecticut, and Utah Privacy Rights
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA) have similar rights to access, correct, delete, and obtain a copy of their personal data. You may also opt out of targeted advertising and the sale of personal data. We do not sell personal data or use it for targeted advertising.
To exercise your rights, contact us at support@zenhomeo.com.
12. Do Not Sell or Share My Personal Information
ZenHomeo does not sell or share your personal information with third parties for monetary or other valuable consideration. We only share information with service providers necessary to operate our business (such as payment processing and shipping).
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: support@zenhomeo.com