Support
We're here to help! Find answers to common questions or get in touch with our team.
Contact Us
Have a question or need assistance? Our support team is ready to help.
Email Supportsupport@zenhomeo.com • We typically respond within 2 business days
Frequently Asked Questions
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also view your order status in your account.
What is your return policy?
We accept returns within 30 days of purchase for unopened products in original packaging. For health and safety reasons, we cannot accept returns of opened products. Contact us to initiate a return.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. Expedited shipping options are available at checkout.
Are your products FDA approved?
Our homeopathic products are manufactured in accordance with the Homeopathic Pharmacopoeia of the United States (HPUS). Homeopathic products are regulated differently than conventional drugs.
How do I use homeopathic remedies?
Each product includes specific dosage instructions. Generally, pellets are dissolved under the tongue. For personalized guidance, we recommend consulting with a qualified homeopathic practitioner.
Can I change or cancel my order?
Please contact us as soon as possible if you need to modify or cancel your order. Once an order has shipped, it cannot be cancelled, but you may return it following our return policy.